Service and Maintenance

Maintenance is important

Carefully installed, regularly inspected and maintained air handling system remains in good condition and operates energy efficiently. Maintained this way, our assemblies and equipment have a lifespan of decades. Faulty or unmaintained equipment will not work as intended, and hence air circulation will be compromised. Inadequate ventilation can lead to poor indoor air quality, and damage to structures.

Warranty

Our machines have a two-year warranty, during which time we are responsible for any defects in our assemblies. Our warranty does not cover basic maintenance of the equipment, such as cleaning, filter changes, etc. The machines are tested, inspected and photographed at our factory before shipment to the customer, to ensure that they are in working order.

Machine information

The machine information folder attached in the shipment of our air handling unit, and the QR code sticker of the assembly, contain technical information relevant to the maintenance of the machine. Data includes important details, such as the filter type, and fan data. Carefully inspect the machine folder, and keep it safe in case of possible faults.